Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to process and ship all orders as quickly as possible.

Order Processing

All orders are processed within 2–5 business days after your order is placed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, promotions, or holidays, processing times may be slightly delayed.

Shipping Time

Once your order has been processed and shipped, estimated delivery time is 5–8 business days.

Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or other factors outside of our control.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions. Any free shipping offer will be clearly shown at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, if tracking is available for your shipping method.

Please allow up to 48 hours for tracking updates to appear after your order has shipped.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible after placing your order.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for delays, lost packages, stolen packages, or delivery issues caused by the carrier.

If your package is marked as delivered but you have not received it, we recommend checking with neighbors, your building/mailroom, and contacting the shipping carrier directly.